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FAQs

Shipping Policy within Australia
Australia is really big, so while we will aim to get orders delivered within 7-14 days, some places may take a little bit more time. Or, in the case of Kiwirrkurra, take even longer still.
Here's what our tea-guzzling legal beavers have to say about shipping. 
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Shipping Policy everywhere else
And if you're ordering from outside Australia, please allow 10-18 days (which will probably still be faster than any deliveries to Kiwirrkurra). Some extra restrictions or fees may apply (especially to our EU friends) so please check out details here.
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Return & Exchange Policy
At Zt, we pride ourselves on maintaining the highest quality standards. So if something goes wrong we will do our best to sort it out, however there are a few conditions. Our return policy is strictly within 30 days. The goods must be returned in its original packaging, unopened, unused and undamaged. Unless of course, it turned up damaged. In any case you will have to cover the costs of returning it yourself. Please see our full return policy here.
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Privacy & Safety
Zt is powered by Shopify which uses several third party apps. This means that while several companies have access to some of your information for streamlining services, we will never sell it to outside marketing firms. And you can read how that stuff works here.
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Payment options
Payments can be made using Visa, MasterCard, PayPal and Alipay.
You can find out about our Payment Poilcy here.
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Zt @ Winnie's Home
Level 3, Shop 3081A
Westfield Parramatta
159 -175 Church St
Sydney, Australia


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